Delivery & Returns
Special Delivery – £4.50 (Free on orders over £100)
All Bradleys the Jewellers online sales are sent out on a Royal Mail Special Delivery service only. This enables both our customers and us to track the item and have reassurance that the item is delivered in the quickest and most efficient way.
Your order can be delivered to any address in the UK by Special delivery if your order is under £100. Special delivery orders must be signed for.
Special delivery charge is £4.50 for orders under £100. Postage will be free for all orders over £100.
Please note: delivery times are extended over public holidays.
Delivery to store – Free
You can have your order sent to our Bradleys The Jewellers Flagship store in Harrogate. For security purposes, the payment card used to pay for the order, together with the order number must be present when collecting your order. If your order is a gift for someone, that person cannot collect the order. Your order must be collected from the store within 30 days.
Delivery to our Harrogate store is free on all orders. Your order will be ready for collection between 4 to 7 working days. You will receive an email when your order has been processed. You will receive another email when your order has been despatched and is ready for collection.
Delivery to store can be arranged prior to payment by calling our customer service team on 01423 536314.
Below is a guide to the delivery lead times for special delivery:
All orders received before 1pm will be sent out on a special delivery service which will arrive next day before 1pm.
If an order is received before 1pm on a Friday the parcel is sent out the same day but is not guaranteed to arrive on the Saturday and will be delivered the following Monday.
If we receive an order on the weekend the parcel will be sent out on a special delivery service on the Monday and will arrive the following day.
Please note: If your order is received after 1pm it will not necessarily be sent out on the same day and may be dispatched the next working day.
Please note: delivery lead times are extended over public holidays.
If you wish to return an item, the item must be returned within fourteen days of its receipt (this applies to on-line sales only and does not include items purchased from Bradleys The Jewellers stores) Please return the item to 6 Prospect Crescent, Harrogate, HG1 1RH and wherever possible complete and include the cancellation form provided.