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Delivery & Returns

We appreciate just how precious your jewellery and watch purchase is and we take every precaution to ensure that it arrives to you in the perfect condition that it left our boutique in.

Delivery & Returns

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Delivery & Returns

This section is designed to lay out our delivery and returns policies, and applies only to online orders. We use Royal Mail tracked services, which require a signature upon delivery. Click on the tabs above to learn more about our various delivery options and our online refund policy.

 Delivery & Returns 

Items over £75

We offer FREE Next Day UK Delivery on orders of £75 or more.

To ensure you qualify for free next day UK delivery, the total amount of the product(s) purchased after any discount coupon is applied must be over £75. Your Recorded Delivery orders must be signed for.

Orders placed Monday to Thursday should arrive in 1–3 working days. Orders placed on Friday or at the weekend should arrive within 2-4 working days.

Delivery: 9am-5pm.

 Delivery & Returns 

Items under £100

Recorded Delivery - £4.00

If your order is under £75 we will add a small delivery charge of £4.00. You may have your order delivered to any address in the UK by Recorded Delivery. To ensure that your product arrives safely and to track your order at all stages your Recorded Delivery orders must be signed for.

Orders placed Monday to Thursday should arrive in 1–3 working days. Orders placed on Friday or at the weekend should arrive within 2-4 working days.

Delivery: 9am - 5pm.

 Delivery & Returns 

Next Day Delivery

You can have your order delivered by Next Day Delivery to any address in the UK. Your order will be delivered by Royal Mail and will need to be signed for.

Next day delivery is offered FREE of charge for any order over £250,or costs £5.95 for orders under £250. 

Orders placed before 7pm Monday to Thursday will arrive the next day.
Orders placed after 7pm Monday to Thursday arrive within 2 working days.
Order placed before 7pm on a Friday will arrive on the Monday

Orders placed after 7pm on Friday or anytime at the weekend will arrive on the following Tuesday.

 Delivery & Returns 

International Shipping

£25 for all online orders – Royal Mail International Tracked & Signed.
We offer free delivery on all international shipping for orders over £350.

Once your order has been confirmed, you can expect delivery within 5-10 working days.

We are only able to deliver to countries where Royal Mail coverage exists. There are certain items that we are unable to send to a select few listed countries.

For Worldwide orders we only deliver to the registered billing address.

 Delivery & Returns 

Online Returns Policy

We hope that you are delighted with your Bradleys online purchase, however if you decide that you would prefer to exchange or return your item(s), we will accept goods returned within 28 days of receipt of delivery (excluding original delivery charge). We recommend that you inspect your item thoroughly before removing tags and disposing of the original packaging.

Unfortunately we are unable to issue refunds on items that have been made to order or items which have been customised in any way, this includes re-sizing and engraving. In the interest of hygiene, we are unable to accept returns on earrings. Items that have been specially ordered are also unable to be refunded.
This refund policy applies to online orders only. This does not affect your statutory rights in any way.

 Delivery & Returns 

FAQ’s

How to return your item(s)

Answer Coming Soon

What about goods we have purchased instore?

Answer Coming Soon

What about items that are faulty or incorrect orders?

Answer Coming Soon

What about Delays and Rescheduling?

Answer Coming Soon

Can I Collect my Item(s) in a Bradleys boutique?

Answer Coming Soon

Does my order come with packaging?

Here's some of the most commonly asked questions regarding online finance.

Can my order be gift wrapped?

Answer Coming Soon

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